Information about Black Friday and Christmas

The Holiday season is approaching, and with Black Friday and Christmas just around the corner, we are expecting a steady increase in parcel volumes. In order to safely handle the workload, we have introduced several measures. 

To ensure that your goods reach customers on time, we have, among other things, employed more personnel at our terminals, in customer service and in our distribution.

This year we have: 

• Increased staffing at our terminals and for distribution
• Increased the capacity for our pickup point network to better handle the large number of parcels
• In the event of a lack of capacity at the selected delivery point, we automatically deliver the parcel to an alternative nearby to ensure fast delivery
• Extended opening hours in customer service every weekday until 19.00 and Saturday at 10-14 - from and including week 48
• Increased staffing for customer service. We are available via both phone and messenger. Our chatbot is live 24/7
• If a parcel is delivered to a Nærboks parcel locker, your customers can also send the parcel back via Nærboks

How you can prepare 

There are measures you can take, to ensure that your parcels reach the right recipient, in good condition and on time: 

• Let us know if you expect major changes in your volumes so that we can ensure collection on time. It helps us to be able to estimate the volume as accurately as possible. 
• Hand in the parcels as early as possible. 
• Pack the goods safely, so that the contents can withstand handling and transport
• Make sure that the label is legible and positioned correctly. 
• Remember to transfer the parcel data in time so that the parcels aren’t at risk for delay. 
• Remember to include the phone number of the recipient when transferring the parcel data, so that we can notify your customers along the way. 

We are doing everything we can to ensure that your shipments are delivered to your customers before Christmas. Read more about our delivery deadlines and opening hours here.

Last pick-up day for delivery before Christmas

We are doing everything we can to ensure that the parcels will reach your customers before Christmas. We recommend the following dates as the last day of submission to ensure that the parcels arrive on time.

Denmark - all terminals

Norway - terminal in Oslo (LSO)

Sweden - all terminals

Finland - all terminals

Other countries

Contact your Bring salesperson for further information. 

Last day of delivery to recipients before Christmas Eve in Denmark

• Monday December 23

Last collection date from customers in Denmark

• December 23

Closed terminals in Denmark

Our terminals will be closed on the following days before Christmas:

Greve

• 24. december - 00.00-06.30
• 25. december - Closed
• 26. december - Open for drop-off from 14.00 to 00.00

Taulov

• 24. december - Closed
• 25. december - Closed
• 26. december - Open for drop-off and sorting of packages from 22.00 to 00.00

Please note that it is not possible to hand in parcels when the terminals are closed. 

Here are our deadlines and opening hours for New Year's.

Last pick-up day for delivery before New Year

Below is the last day of submission at the local terminal. Please note that you must add the delivery time from the sending country and that we must have received the parcel on time.

Denmark - all terminals

Norge - terminal in Oslo (LSO)

Sverige - all terminals

Finland - all terminals

Other countries

Contact your Bring salesperson for further information. 

Closed terminals in Denmark

Our terminals will be closed on the following days between Christmas and New Year's:

Greve

• 31. december - 00.00-06-00
• 1. januar - Open for drop-off from 14.00 to 00.00

Taulov

• 31. december - Closed
• 1. januar - Open for drop-off from 22.00 to 00.00

Please note that it is not possible to hand in parcels when the terminals are closed.